Site Reliability Engineer, Cloud
Site Reliability Engineer, Cloud
Location: Anywhere in North America
At Network to Code, our dedication to pioneering network automation technologies sets us apart from the rest. We don’t just keep up with trends; we define them. Our innovative solutions revolutionize the way organizations deploy, manage, and utilize their networks.
Through a combination of managed and professional services, we implement data-driven network automation strategies grounded in NetDevOps principles. This approach enhances reliability, boosts efficiency, fortifies security, and slashes costs for our clients.
As proud sponsors of Nautobot, the premier open source Network Source of Truth and Automation platform, we’re not just contributing to the industry; we’re leading it. Our efforts haven’t gone unnoticed. We’ve been honored as an Inc. Best Workplace and featured in the prestigious Inc. 5000 list. Additionally, our groundbreaking work has earned recognition in multiple Gartner reports, solidifying our position as trailblazers in the field of network automation.
As a Site Reliability Engineer (SRE) on the Nautobot Cloud Engineering team, you will help deliver and maintain our managed Nautobot SaaS offering. Your primary focus will be operating, supporting, and evolving customer environments in AWS—especially EKS, EC2, and related services—while ensuring uptime, performance, and security. You will also handle occasional escalations for legacy customers running on AKS or on-premises deployments.
This role combines operational excellence with a mindset for continuous improvement. You will work across infrastructure, CI/CD pipelines, and observability tooling, applying DevOps best practices to deliver a reliable, scalable, and secure platform for our customers.
A day in the life
A day in the life - Operate and support Nautobot Cloud deployments in AWS, including EKS, EC2, RDS, and associated services.
- Use Jira to manage operational and project-related tasks, track incidents, and document changes.
- Support resolution of escalated issues related to other Kubernetes-like, including AKS or on-prem, customers as needed.
- Deploy and update Nautobot instances using Helm charts, Kubernetes manifests, and automation workflows.
- Automate improvements to CI/CD pipelines (GitHub Actions, Terraform, Ansible) for provisioning, upgrades, and configuration management.
- Maintain observability tools (Prometheus, Loki, Grafana) to ensure accurate monitoring, alerting, and logging.
- Troubleshoot application and infrastructure issues across containerized environments.
- Collaborate with engineers across Cloud Operations, Nautobot Core, and Nautobot Apps teams to deliver cross-functional solutions.
- Contribute to documentation for operational runbooks, troubleshooting guides, and architecture diagrams.
- Participate in Agile ceremonies, including standups and retrospectives.
What you bring
What you bring - Passion for reliability, customer success, and operational excellence.
- Ability to troubleshoot complex distributed systems and quickly identify root causes.
- Strong communication skills—able to clearly convey technical concepts to both peers and customers.
- A proactive mindset, looking for opportunities to improve processes and prevent issues before they occur.
- Flexibility to adapt to changing priorities and technologies
What you have
What you have - 3–5 years of experience applying DevOps or SRE practices to production systems.
- 2+ years experience operating workloads in AWS, with a focus on EKS, EC2, IAM, and networking.
- 2+ years working with Kubernetes (preferably in production) and Helm.
- Experience with IaC tools such as Terraform and configuration management tools like Ansible.
- Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, etc.).
- Proficiency in scripting languages such as Python or Bash.
- Comfortable working in Linux-based environments.
- Familiarity with monitoring, logging, and alerting solutions (Prometheus, Loki, Grafana, Datadog, ELK).
- Skilled in using Jira to manage operational tasks, incident response, sprint planning, and project tracking. Experience with similar ticketing systems is also a plus.
- Analytical and troubleshooting skills using k9s for real-time Kubernetes management and Terraform for diagnosing and resolving Infrastructure-as-Code deployment issues. Prior experience with these tools is a plus.
- Networking fundamentals (equivalent to CCNA-level understanding) is a plus.
Why Us
Our teams are led by some of the brightest minds in network automation, but we don’t just lead; we mentor, collaborate, and learn from each other every step of the way. With a global presence, we leverage technology to foster close-knit relationships, no matter where in the world we are. Virtual team events and happy hours keep us connected and inspired.
But at the heart of it all, it’s our people who make us who we are. Our culture is built on inclusivity, collaboration, and a shared vision for the future. We believe in the power of diversity and value every individual’s unique perspective. Whether you’re a seasoned pro or a rising star, if you’re passionate about shaping the future of network automation, there’s a place for you here.
Join us at Network to Code, where every voice is heard, every idea is valued, and every day brings new opportunities for growth and innovation. We’re not just building networks; we’re building a brighter future together.
Network to Code is an Equal Opportunity Employer. Network to Code does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
At Network to Code, we focus on hiring individuals who demonstrate aligned talent, merit, experience, and the potential to contribute significantly to our business’s success.
Our compensation packages are designed to be competitive and tailored to each employee’s unique experience and qualifications. In addition to a base salary range, we offer discretionary bonuses, option grants, and a comprehensive benefits package. We believe in transparency and aim to ensure that our compensation structures reflect the value our employees bring to the organization and our customers.
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